Follow your employer’s phone policy and use approved systems for patient...

https://aged-wiki.win/index.php/What_Are_Good_%E2%80%9CTest_It_in_Practice%E2%80%9D_Checks_for_Phone_Privacy_Settings%3F

Follow your employer’s phone policy and use approved systems for patient information. Hide lock-screen previews, set on-call alerts that match your duties, and check both the account and recipient before sharing. Keep personal chats off work channels.