Getting a bad review removed from your Google Business Profile is never a...

https://mega-wiki.win/index.php/Can_I_Get_a_Review_Removed_If_It_Mentions_Events_That_Never_Happened%3F

Getting a bad review removed from your Google Business Profile is never a guarantee, but it is possible if the content violates Google’s policies. While outcomes vary, you can improve your chances by keeping thorough records