How Net Promoter Score Rewrote the Playbook for Property Managers in 2026

http://www.mediafire.com/file/7orbn34ok8xdjbs/pdf-24198-21816.pdf

Why Property Management Suddenly Needed a Better NPS in 2026 By mid-2026, one mid-market property manager that I'll call Harborline was no longer treating Net Promoter Score (NPS) as a vanity metric