Voice AI can mess up answers when it hears numbers wrong or guesses before...

https://wiki-square.win/index.php/Why_My_Voice_Agent_Gets_Names_and_Emails_Wrong_Even_When_Callers_Spell_Them

Voice AI can mess up answers when it hears numbers wrong or guesses before checking facts. A solid fix is adding a readback step, like repeating order IDs back to callers for confirmation