Voice AI can misinterpret info, leading to wrong answers that confuse...

https://oscar-wiki.win/index.php/How_Do_I_Prevent_Wrong_Tool_Calls_Like_Canceling_the_Wrong_Booking%3F

Voice AI can misinterpret info, leading to wrong answers that confuse customers. A solid way to catch errors early is to have the system read back order IDs before finalizing, so users hear exactly what’s recorded