Voice AI can slip up, giving wrong answers that frustrate users. A simple way...

https://domgodwinson38.gumroad.com/p/how-do-you-calculate-unsupported-claim-rate-in-a-voice-agent

Voice AI can slip up, giving wrong answers that frustrate users. A simple way to catch errors? Use readback controls—like repeating order IDs aloud for user confirmation. Also, only confirm details when your system’s API responds with a clear success