When harmful content surfaces online, your gut might tell you to lash out....

https://www.novabookmarks.win/negative-online-feedback-can-feel-personal-but-reacting-in-the-heat-of-the

When harmful content surfaces online, your gut might tell you to lash out. Resist that urge. Ignoring negative posts is a major risk because it leads to silent lost sales from prospects who see unaddressed critiques