When harmful content surfaces online, your gut might tell you to lash out....

https://www.bookmark-step.win/online-negativity-can-feel-like-a-crisis-but-panic-rarely-helps-your-bottom

When harmful content surfaces online, your gut might tell you to lash out. Resist that urge. Ignoring negative posts is a major risk because it leads to silent lost sales from prospects who see unaddressed critiques